—-

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you contact us, schedule an appointment, or pay for services online, we collect the personal information you give us such as your name, phone number, civic address and email address.

With your permission, we may send you emails containing general information, special events, new services and other updates.

 

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, set up appointments, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@garyowenportercounselling.ca, calling 1-902-579-6877, or by clicking the “unsubscribe” link, located at the bottom of all our mass email communications.

 

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Links

When you click on links, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 5 – JANE

Our online appointment scheduler and clinic software is provided by Jane. Jane provides us with the online platform necessary to complete administrative tasks. Jane’s privacy policy can be viewed by using the following link: https://janeapp.com/privacy

 

SECTION 6 – PAYFIRMA

Our online payments are collected from Payfirma. They provide us with the online platform to process payments for all services. Payfirma has their own Privacy Policy which can be viewed at: https://www.payfirma.com/privacy/

Similarly, their security information is also available for viewing: https://www.payfirma.com/security/

Payment:

If you choose a direct payment gateway to complete your purchase, then Payfirma stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).  PCI-DSS requirements help ensure the secure handling of credit card information.

 

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with SHA-2 and 2048-bit encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to login a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact please info@garyowenportercounselling.ca or by phone at 1-902-579-6877.